Reduce Customer Churn With Personalised Support Customer Relationship ---, Ecommerce Shopping Exp---16 October 2015customer experience, customer service, personalization
5 killer customer retention stats Customer Segmentation ---, Infographics & Stats9 September 2015customer retention, e-commerce, marketing stats, smart CRM, SME retailers
What is a Single Customer View and why retailers need one? Customer Relationship ---, Customer Segmentation ---4 September 2015customer data, customer service, data integration, data planning, single customer view, SME retailers